Politica di spedizione
KULTA Limewash Paints Shipping Policy
At KULTA Limewash Paints, we are committed to ensuring your products arrive safely and promptly. Please review our shipping policy below for detailed information on how we handle your orders.
Shipping Locations
We currently ship our products from Latvia to:
- The Baltic states: Estonia, Latvia, Lithuania
- Other European countries
- United Stated
- Other international destinations
Shipping Methods and Delivery Times
-
European:
Standard Shipping: 5-7 business days
-
International Destinations:
Standard Shipping: 7-14 business days
Please note that delivery times are estimates and may vary due to customs processing, local postal services, and other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination, shipping method, and weight of the package.
- Standard Shipping: Costs vary depending on the region and package weight.
- Express Shipping: Additional fees apply.
Order Processing
- Orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Orders placed on weekends or holidays will be processed on the next business day.
Customs, Duties, and Taxes
KULTA Limewash Paints is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Delivery Limitations
- Delivery may be restricted in certain regions due to regulatory or logistical reasons.
- If we encounter any issues delivering to your location, we will contact you to resolve the situation.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier's website.
Damaged or Lost Packages
- If your package arrives damaged, please contact our customer service team immediately at info@newkulta.com with your order number and photos of the damaged product.
- If your package is lost in transit, please contact us so we can investigate and assist you in resolving the issue.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at info@newkulta.com.
Thank you for choosing KULTA Limewash Paints. We appreciate your business and are dedicated to providing you with the best service possible.
This shipping policy provides detailed information to ensure customers are well-informed about shipping procedures, costs, and timelines.